After payment has been received we ship your package withing 2 to 5 working days. Once we send your package you will receive a tracking code to follow the shipment of your order.
Delays in delivery can be experienced through all delivery channels and Salaam Art International will not be held responsible for this delay.
We reserve the right to revert to our customers for additional shipping charges prior to dispatch of the order in case of need. We will happily refund the order if the extra shipping required is not acceptable to the customer.
You are ordering goods for delivery outside of the UK, please note that your consignment may be subject to VAT (Value Added Tax), other taxes, customs duties and/or fees levied by the destination country. Any such charges levied in relation to customs clearance must be borne by you. It is accepted by you that Salaam Art International has no control over additional charges in relation to customs clearance. Salaam Art International recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order.
This is as follows:
Nothing in this contract creates any right which is enforceable by any person who is not a party to the contract.
Salaam Art International will initiate the refund process once the return delivery has been received. Salaam Art International will make the refund to the card that was used to pay for the original order. Cash refunds will not be made. If the refund exceeds the amount originally paid, Salaam Art may issue a credit voucher against future orders. The refund will be issued within 14 days of the return being received, though it can take up to 30 days to appear on your credit card statement. The cost of returning damaged or faulty items will be refunded to you, but this needs to be agreed in advance of return.
Contact Salaam Art within 10 working days upon receipt of your order which item you wish to return. Kindly enter the contact form on Salaam-art.com. The return order should be received within 20 days upon receipt of the return address. Optional, let us know the reason for return.
That is certaintly possible. Please send us an email to email@example.com. And kindly let us know which product you which to exchange for another product
After payment has been received, we ship your package withing 2 to 5 working days. Once we send your package you will receive a tracking code to follow the shipment of your order. The track and trace will provide the estimated time of delivery.
We accept the following payment methods: